Support & Troubleshooting

How can operators and users monitor logs and performance?

All core services (Model, Node, Validator) expose structured logs and health metrics. Miners can monitor uptime, request throughput, and error rates through the Node Service dashboard or external monitoring tools. Validators and Model Creators can track validation tasks and model status through the portal.

What are the most common issues in DeepNode?

• Validation errors: Metadata or model validation failures due to missing information or poor quality.

• Compute failures: Node returning errors caused by missing dependencies, GPU misconfiguration, or insufficient resources.

Known limitations in Phase 1.

• Deployment is limited to the Base network.

• The model lifecycle focuses on inference only (training is not included).

• Subnet economies are not yet available (planned for Phase 2).

• Governance is in an early stage, with upgrades controlled by multisig before fully decentralized governance matures.

Where to report bugs or security vulnerabilities.

Bugs and operational issues can be reported through the support portal or GitHub issues. Security vulnerabilities should be submitted through the responsible disclosure program, with direct communication to the core team via encrypted channels. Critical security reports may qualify for a bug bounty reward.